Hostgator offers 24/7/365 phone support, 99.9% uptime, and have a 30 day money back guarantee. The site domain will be hosted using a top-of-the-line Dual Xeon server that can provide instant backups of the domain (this is available via the control panel). The Hostgator control panel is one of the best in the industry, and has over 52 scripts that can be installed with a click of the mouse.